Privacy Policy

Last updated: 2026-06-01

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Who we are

Next Mind Social ("we") helps small businesses manage their social media with AI. This policy explains what we collect, why, and your rights under the GDPR and applicable laws.

Data we process

• Account: email, password (stored only as a salted hash), Sign in with Apple / Google identifiers, interface language. • Business Context: business name, sector, city/country, goals, autonomy level, post language and the information you share in the onboarding chat. • Connected social accounts: page/profile identifiers and access tokens (stored encrypted), used only to publish what you approve and to read the metrics you authorize. • Content & media: captions, generated posts, photos and videos you upload. • AI usage: prompts, generated text and usage counters (tokens, images) needed to operate and bill the service. • Purchases: subscription status, product identifier and expiry received from Apple/Google via RevenueCat. We never see your card details. • Device & security: session records (IP address, user agent) and, if you enable them, a push notification token. • Support & consent records: in-app notifications, consent choices, security audit logs.

Why we use it

To provide the service (create, schedule and publish content), to measure results, to keep your account secure, to process your subscription and to answer your requests. We do not sell personal data and we do not use it for third-party advertising.

No tracking

The app contains no advertising SDK and does not track you across other companies' apps or websites. Identifiers are used only to run your account and your purchase.

Global learning

We improve our AI using aggregated, anonymised, non-identifying signals. One customer can never access another customer's private data and aggregated learning cannot be used to reconstruct your information.

Providers we rely on

AI text/image generation (OpenAI models), social platforms you connect (Meta – Facebook/Instagram, TikTok, YouTube), RevenueCat (subscription status), Apple App Store / Google Play (billing), Resend (transactional email), Expo (push delivery), and our cloud hosting/storage provider. Each acts under our instructions or under its own privacy policy for the part it controls.

Retention

Data is kept while your account is active. When you delete your account we permanently delete your business, content, media, connected social tokens, chat history, notifications and push tokens, and we anonymise your user record. Security audit logs and aggregated statistics that cannot identify you may be retained.

Your rights

You can access, correct, export (Settings → Export data) or delete your data (Settings → Delete account) at any time, or write to us. You can also lodge a complaint with your data protection authority.

Contact

privacy@nextmind.ai


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